The Virta Support team handles a wide variety of needs across Virta, including your in-app needs. Reach out to us for assistance any time and we will respond within 24 hours Monday-Friday. The goal of our support team is to ensure continuous, high-quality care for every member.
- Your support team can assist with technical issues within the app as well as questions around Virta coverage and eligibility.
- The support team will answer your supply questions and concerns, assist with lab orders and other account details as needed.
- Reach out when you need us by selecting "Submit a request" in the Support Center in your Virta app.
Our entire Virta Team is here to help you now and throughout your journey. We look forward to partnering with you to achieve your health goals.