Virta Supported Devices and Web Browsers – Virta

Virta Health requires the use of a smartphone.

iOS Devices

iPhone
- The mobile app supports iOS 11 and higher. The iPhone 5s and iPhone SE or any newer iPhone may be updated to use iOS 11 (or possibly higher)
  The iOS version number may be found by opening the Settings app, touching the General option, and then touching About.

iPad
- The mobile app supports iPads running iOS 11-12 and iPadOS 13 (the operating system used by iPads used to be the same as iPhones, iOS, but this year was split to be a separate operating system known as iPadOS). The mobile app should be fully functional on the iPad, but due to limitations on our development team, we haven’t been able to fully test the app on the iPad, so there may be cases where something doesn’t look great. If that occurs, please report any UI issues in a bug report.

Android Devices

Android
- The mobile app supports Android version 8 or higher. This includes version 8, version 8.1, version 9 and version 10+. The version supported by an Android phone is dependent both on the model of the phone and the phone carrier. The same phone on one carrier may support a newer version of Android than the same phone on a different carrier
- Finding the version number on an Android phone is somewhat complicated by the fact that different manufacturers of Android phones may choose to install their own software and change the appearance of the phone.
  - Open the Settings app, select the 'About' phone option and then select the 'Software Information' option. If those things don’t exist, you may need to Google the manufacturer and model to try to find different instructions
- In the screenshot above, you can see both an Android version and a Samsung Experience version. It is the Android version that we care about. The Samsung Experience is the additional software that Samsung has installed on top of Android and it has no effect on whether or not this phone can run the app.

Web

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