If you were a previous active Member of Virta and are looking to start again, your very next step is to provide up-to-date Health History information (link below). It typically takes about 10-15 minutes to complete, and it will be helpful to have your current medications handy!
The last page of the Health History form, you will be directed to schedule a call with the provided link with our Virta Providers.
Some key things to highlight about the process:
- Your testing and other supply needs will be taken on the call you will schedule at the end of the form.
- Support will email you when and if everything has been approved, and you may log back into the Virta App
- Your login credentials are the same as you had previously and you may change your password, if needed, once on the first screen of the Virta App
- Your Health Coach will reach out to you in order to get you started back up within 2 business days once you hear from Support
- The entire process can take anywhere from a few days to a few weeks to complete, depending on what will be needed and your availability
We look forward to having you back here at Virta!
Feel free to reach out to our Support team for more help by clicking HERE or start a conversation from the chat bubble in the bottom right hand corner!