*Virta has provided multiple food scale brands in the past. If you don’t see the manufacturer of the scale you have listed, please contact support.
What type of battery does my food scale use?
- Virta food scale takes two AAA batteries.
- Great Goods food scales take CR2032 batteries.
- ETEKCITY food scale takes two CR2032 batteries.
Virta Food Scale
*Important* Your scale will arrive with a plastic protection film on the surface that needs to be peeled off. The protection film may look scratched, and once you remove the film the scale will look brand new with a stainless steel surface.
Other information about this food scale:
- Waterproof
- On/Off button is used as a tare/zero button as well
- Use the Unit button to change the unit of measure between grams, pounds, ounces and milliliters
- Auto-powers off in 2 minutes
- Screen may indicate overload or low battery errors
- The battery compartment is located on the back of the scale and it takes two AAA batteries (the manual describes batteries as No. 7)
If you are experiencing issues with your Virta food scale that are not resolved by replacing the batteries, please reach out to our support team, here.
Greater Goods ‘Nourish’ Food Scale
For information on getting started, changing settings, troubleshooting, specifications, and FAQ’s, please visit Greater Good’s website, here.
If you are experiencing issues or require a replacement for your Nourish food scale by Greater Goods, please contact their Customer Service team Monday-Friday, 8:30 AM - 4:30 PM CST at 866-991-8494. You can also submit a request through their Contact Us form, here. Additional FAQs and a product manual can be found on their website, here.
Greater Goods ‘Kitchen Gurus’ Food Scale
For information on getting started, changing settings, troubleshooting, specifications, and FAQ’s, please visit Greater Good’s website, here.
If you are experiencing issues or require a replacement for your Nourish food scale by Greater Goods, please contact their Customer Service team Monday-Friday, 8:30 AM - 4:30 PM CST at 866-991-8494. You can also submit a request through their Contact Us form, here. Additional FAQs and a product manual can be found on their website, here.
ETEKCITY Food Scale
For information on getting started, changing settings, troubleshooting, specifications, and FAQ’s, please visit ETEKCITY’s online user manual for the scale, here.
If you are experiencing issues or require a replacement for your ETEKCITY food scale, please contact their Customer Service team at support@etekcity.com.
Thank you,
Virta Support