Virta Health collects updated insurance information from all eligible members on a monthly basis, which is compared to our eligibility database to ensure each member is eligible for Virta.
If you believe that you have lost coverage or eligibility, please Submit a request.
If found ineligible, you will not be charged directly for any services provided during that time. Also, billing occurs until you are officially released from Virta.
Thank you,
Virta Support